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Privacy Policy

This Privacy Policy describes how Media Cloud Indonesia ("MCI," "we," "us," or "our") collects, uses, and discloses personal information when you use our website, products, and services (collectively, the "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

We collect personal information that you provide to us when you use our Services, such as when you register for an account, purchase a product or service, or contact us for support. This information may include:

  • Contact information (e.g., name, email address, phone number)
  • Billing information (e.g., credit card details, billing address)
  • Account credentials (e.g., username, password)
  • Content you create or upload (e.g., website content, domain names)

Communication preferences We also collect certain information automatically when you use our Services, including:

  • Log data (e.g., IP address, browser type, pages visited)
  • Device information (e.g., device type, operating system)
  • Cookies and similar technologies
2. HOW WE USE YOUR INFORMATION
We use the personal information we collect for the following purposes:
  • To provide and improve our Services
  • To process transactions and fulfill orders
  • To communicate with you, including responding to your inquiries and providing customer support
  • To personalize your experience and tailor content and advertisements to your interests
  • To detect, prevent, and address technical issues and security vulnerabilities
  • To comply with legal and regulatory requirements
3. INFORMATION SHARING AND DISCLOSURE

We may share your personal information with third parties in the following circumstances:

  • With service providers who assist us in providing the Services
  • With third-party partners for marketing or advertising purposes
  • In connection with a business transaction, such as a merger, acquisition, or sale of assets
  • When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others
4. YOUR CHOICES

You have certain choices regarding the personal information we collect and how it is used:

  • You can update your account information and communication preferences at any time by logging into your account settings
  • You can opt out of receiving marketing communications from us by following the instructions provided in the communication
5. DATA SECURITY

We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

6. CHILDREN'S PRIVACY

Our Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately.

7. INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred to and processed in countries other than your own. By using our Services, you consent to the transfer of your information to these countries.

8. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website.

9. CONTACT US

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@mediacloud.id By using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree to this Privacy Policy, you may not use our Services.

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