These Terms of Service ("Terms") govern your use of the services provided by Media Cloud Indonesia ("MCI"), including but not limited to domain name registration services, hosting services, website making services, and internet services (collectively referred to as "Services"). By accessing or using our Services, you agree to be bound by these Terms.
By using our Services, you agree to be bound by these Terms, our Privacy Policy, and any additional terms and conditions that may apply to specific Services.
By using the Services, you acknowledge and agree that PT Media Cloud Indonesia ("MCI") may collect, access, process, store, transmit, reproduce, modify, disclose, and otherwise use any data, content, information, or materials submitted, uploaded, transmitted, or generated through your use of the Services ("Customer Data") solely to provide, operate, maintain, secure, support, troubleshoot, improve, and develop the Services; process registrations, renewals, transfers, and other service requests; detect, prevent, and investigate fraud, abuse, or security incidents; perform system monitoring, diagnostics, backup, recovery, and business continuity activities; comply with applicable laws, regulations, court orders, lawful governmental requests, registry or registrar policies, accreditation requirements, and industry standards; and enforce MCI's legal rights and contractual obligations. You acknowledge and agree that, in connection with domain name registration services, MCI may collect, process, disclose, and publish registration data as required by applicable registry operators, ICANN policies, RDAP (Registration Data Access Protocol), WHOIS services where applicable, consensus policies, or applicable law, including the disclosure of registrant, administrative, technical, and billing contact information to registry operators, registry service providers, escrow providers, ICANN, dispute resolution providers, law enforcement authorities, and other parties authorized under applicable policies or law. Where privacy or proxy registration services are offered and permitted, the publication of personal registration data may be limited in accordance with applicable laws and registry requirements. You retain all ownership rights in your Customer Data, and MCI acquires no ownership interest therein other than the limited rights necessary to provide the Services. MCI may also use aggregated, anonymized, or de-identified data derived from Customer Data for analytics, research, statistical reporting, capacity planning, business intelligence, and service improvement, provided such data cannot reasonably be used to identify you or any individual. You represent and warrant that you have obtained all necessary rights, permissions, and consents to provide the Customer Data and that such data does not infringe the rights of any third party or violate any applicable law. MCI will implement commercially reasonable administrative, technical, and organizational safeguards to protect Customer Data from unauthorized access, use, alteration, or disclosure; however, no method of electronic transmission or storage is completely secure, and MCI does not guarantee absolute security. To the fullest extent permitted by applicable law, MCI shall not be liable for any loss, corruption, unauthorized access, disclosure, or destruction of Customer Data resulting from your acts or omissions, third-party systems, internet or network failures, cyberattacks despite reasonable security measures, force majeure events, or compliance with applicable laws, ICANN requirements, registry policies, or lawful governmental requests.
This Site and the Services are available only to individuals or entities (“Users”) who can form legally binding contracts under applicable law. By using this Site or the Services, you represent and warrant that you are (i) at least eighteen (18) years of age, (ii) otherwise recognized as being able to form legally binding contracts under applicable law
If you are entering into this Agreement on behalf of a corporate entity, you represent and warrant that you have the legal authority to bind such corporate entity to the terms and conditions contained in this Agreement, in which case the terms "you", "your", "User" or "customer" shall refer to such corporate entity. If, after your electronic acceptance of this Agreement, MCI finds that you do not have the legal authority to bind such corporate entity, you will be personally responsible for the obligations contained in this Agreement, including, but not limited to, the payment obligations. MCI shall not be liable for any loss or damage resulting from MCI’s reliance on any instruction, notice, document or communication reasonably believed by MCI to be genuine and originating from an authorized representative of your corporate entity. If there is reasonable doubt about the authenticity of any such instruction, notice, document or communication, MCI reserves the right (but undertakes no duty) to require additional authentication from you. You further agree to be bound by the terms of this Agreement for transactions entered into by you, anyone acting as your agent and anyone who uses your account or the Services, whether or not authorized by you.
In order to use certain Services, you may be required to create an account. You agree to provide accurate and complete information during the registration process and to keep your account information updated. You are responsible for maintaining the security of your account and password, and you agree to notify us immediately of any unauthorized access to or use of your account.
You agree to pay all fees associated with the Services in accordance with the pricing and payment terms provided to you. Prices are subject to change at any time, and any changes will be communicated to you in advance. Failure to pay fees may result in the suspension or termination of your access to the Services.
If you register, renew, transfer, or otherwise maintain a domain name through MCI, you agree to be bound by these Terms, this Section 6, the applicable policies and requirements of the relevant domain name registry operator, and, where applicable, the policies and requirements of the Internet Corporation for Assigned Names and Numbers ("ICANN"). These provisions constitute the agreement between you and MCI concerning the registration and maintenance of your domain name.
Where a particular domain name is subject to additional registry-specific terms, those terms will also apply and are incorporated into this Agreement by reference.
You must provide complete, accurate, and reliable registration information and promptly update such information during the registration period. This may include, as applicable:
- (a) your full legal name or the legal name of the organization registering the domain name;
- (b) postal address;
- (c) email address;
- (d) telephone number;
- (e) administrative, technical, and billing contact information; and
- (f) any other information required by MCI, the applicable registry operator, ICANN, or applicable law.
You must ensure that all information provided to MCI remains accurate and current. Where required by applicable ICANN policies or registry requirements, you must correct or update inaccurate information within the applicable period.
You acknowledge that providing false, misleading, incomplete, or inaccurate registration information, or failing to respond to reasonable requests to confirm or update registration information, may result in suspension, cancellation, or transfer of the domain name where permitted or required by applicable policy or law.
MCI may verify the accuracy and validity of registration information provided by you, including through email, telephone, documentary verification, or other reasonable means. You agree to cooperate with such verification requests.
MCI may suspend, cancel, lock, or otherwise restrict a domain name where required or permitted by applicable ICANN policies, registry policies, applicable law, or where registration information cannot be verified within the applicable period.
You acknowledge and agree that you are responsible for:
- (a) the registration and use of your domain name;
- (b) ensuring that your registration and use of the domain name does not violate applicable law, regulation, or the rights of any third party;
- (c) ensuring that the domain name is not used for unlawful, fraudulent, abusive, malicious, or prohibited activities;
- (d) maintaining accurate and current registration information;
- (e) maintaining the security of your MCI account and domain-management credentials; and
- (f) complying with all applicable ICANN policies, registry policies, dispute-resolution policies, and other requirements applicable to the domain name.
MCI does not guarantee that a requested domain name is available for registration. A domain name may be unavailable because it has already been registered, reserved, blocked, restricted, or otherwise made unavailable by the applicable registry operator or under applicable policy.
Submission of a registration request does not guarantee successful registration. A registration becomes effective only when confirmed by MCI and successfully recorded by the applicable registry operator.
MCI may reject or cancel a registration where required by the applicable registry operator, ICANN policy, applicable law, or where MCI reasonably determines that the registration cannot be completed in accordance with applicable requirements.
Domain names are registered for the registration period selected by you and permitted by the applicable registry operator.
Where renewal services are available, you are responsible for ensuring that applicable renewal fees are paid before the relevant expiration date. MCI may provide renewal notices as a convenience, but failure to receive a renewal notice does not relieve you of your obligation to renew the domain name on time.
If automatic renewal is offered and enabled, you authorize MCI to charge the applicable renewal fees in accordance with the payment method associated with your account.
If a domain name expires and is not renewed within the applicable period, MCI may suspend, deactivate, delete, or otherwise process the domain name in accordance with applicable ICANN policies, registry policies, and MCI's published expiration and deletion procedures.
Following expiration or deletion, the domain name may become subject to a redemption or restoration period, where applicable. Restoration may be subject to additional fees and eligibility requirements established by MCI, ICANN, or the applicable registry operator.
You acknowledge that MCI cannot guarantee that an expired or deleted domain name can be restored or re-registered.
Domain name transfers to or from MCI are subject to applicable ICANN transfer policies, registry policies, and MCI's transfer procedures.
You authorize MCI to process transfer requests and related domain-management actions in accordance with applicable requirements. Certain transfers may be denied, delayed, or restricted where permitted or required by applicable policy, including circumstances involving domain locks, disputes, fraud prevention, registration restrictions, or other applicable transfer requirements.
You acknowledge that registration and use of a domain name may be subject to dispute-resolution procedures established by ICANN, the applicable registry operator, or applicable law.
These procedures may include, where applicable, the Uniform Domain Name Dispute Resolution Policy ("UDRP"), Uniform Rapid Suspension ("URS"), registry-specific dispute-resolution procedures, court proceedings, governmental orders, or other applicable dispute mechanisms.
You agree that MCI may comply with decisions, orders, or instructions issued pursuant to such procedures and may take actions affecting a domain name, including locking, transferring, suspending, or cancelling a domain name, where required or permitted.
You acknowledge and agree that domain name registrations are subject to applicable ICANN Consensus Policies, Temporary Policies, procedures, requirements, and other applicable ICANN policies, as well as the policies, procedures, and requirements of the applicable registry operator.
MCI may amend or update these Terms and its domain registration procedures where necessary to comply with changes to ICANN policies, registry policies, applicable law, or other mandatory requirements.
Where there is a conflict between these Terms and a mandatory ICANN or registry requirement applicable to a domain name, the applicable mandatory requirement will prevail to the extent of the conflict.
You acknowledge that certain registration data may be collected, processed, stored, disclosed, or made publicly available through applicable registration data services, including Registration Data Directory Services ("RDDS"), RDAP, or other systems, to the extent required or permitted by applicable ICANN policies, registry policies, or law.
MCI may disclose registration information to registry operators, ICANN, registry service providers, escrow providers, dispute-resolution providers, law enforcement authorities, governmental authorities, and other parties where required or permitted by applicable policy or law.
Where privacy or proxy services are offered, their availability and operation will be subject to applicable law, ICANN policies, registry policies, and MCI's applicable terms for such services.
MCI may lock, suspend, restrict, redirect, or otherwise modify the status of a domain name where required or permitted by ICANN policies, registry policies, applicable law, court or governmental order, dispute-resolution procedures, payment requirements, security or fraud investigations, abuse procedures, or other legitimate operational or compliance requirements.
MCI will not be responsible for losses resulting from actions taken in accordance with mandatory ICANN policies, registry requirements, applicable law, or lawful orders.
If you license the use of a domain name to another person or entity, you remain responsible for ensuring that the domain name is registered and used in accordance with this Agreement and all applicable ICANN and registry requirements.
Where required by applicable policy, you must make available the identity and contact information of the beneficial user or licensee of the domain name.
You may not use a domain name or related services for activities that violate applicable law, ICANN policies, registry policies, or MCI's applicable Acceptable Use Policy, including fraud, phishing, malware distribution, abuse, or other unlawful or malicious activities.
MCI may investigate suspected abuse and may take action reasonably necessary to comply with applicable law, ICANN requirements, registry requirements, or to protect the security and integrity of the domain name system and MCI's Services.
You acknowledge that you are entitled to the rights and benefits applicable to domain name registrants under applicable ICANN policies and requirements, including applicable Registrant Benefits and Responsibilities.
Nothing in these Terms is intended to waive or restrict any mandatory rights or protections applicable to you under ICANN policies, registry policies, or applicable law.
Where MCI provides registration services for a domain operated by a third-party registry operator, you agree to comply with the applicable registry's terms, policies, and requirements.
You acknowledge that MCI's ability to register, renew, transfer, restore, suspend, or otherwise manage such domain names may be subject to the acts, policies, systems, and decisions of the applicable registry operator.
MCI does not guarantee that a domain name will remain registered or available for any particular period where cancellation, suspension, deletion, transfer, or other action is required or permitted by applicable ICANN policies, registry policies, applicable law, court order, governmental order, or other mandatory requirement.
MCI will use commercially reasonable efforts to provide applicable notices and follow applicable procedures in relation to such actions.
Our website making services may include tools and templates to help you create and customize your website. You are solely responsible for the content of your website, and you agree not to use our Services to publish any unlawful, infringing, or otherwise objectionable content, failure to comply may result in suspension or termination of your account and domain name.
We provide hosting services to store and serve your website content. You agree not to use our hosting services for any illegal or unauthorized purpose, and you acknowledge that we may suspend or terminate your hosting account if you violate these Terms.
Our internet services may include tv, email, connectivity, and other related services. You agree to use these services in compliance with applicable laws and regulations, and you acknowledge that we may monitor your use of these services for security and compliance purposes.
Subject to the terms and conditions of this Agreement and our other policies and procedures, we shall use commercially reasonable efforts to attempt to provide this Site and the Services on a twenty-four (24) hours a day, seven (7) days a week basis. You acknowledge and agree that from time to time this Site may be inaccessible or inoperable for any reason including, but not limited to, equipment malfunctions; periodic maintenance, repairs or replacements that we undertake from time to time; or causes beyond our reasonable control or that are not reasonably foreseeable including, but not limited to, interruption or failure of telecommunication or digital transmission links, hostile network attacks, network congestion or other failures. You acknowledge and agree that we have no control over the availability of this Site or the Service on a continuous or uninterrupted basis, and that we assume no liability to you or any other party with regard thereto.
You retain ownership of any content you create or upload using our Services. By using our Services, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content for the purpose of providing the Services.
To the fullest extent permitted by law, we disclaim any and all liability for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with your use of the Services, including but not limited to loss of data, loss of revenue, or loss of profits that may result from
- the accuracy, completeness, or content of this site,
- the accuracy, completeness, or content of any sites linked (through hyperlinks, banner advertising or otherwise) to this site,
- the services found at this site or any sites linked (through hyperlinks, banner advertising or otherwise) to this site,
- personal injury or property damage of any nature whatsoever,
- third-party conduct of any nature whatsoever,
- any unauthorized access to or use of our servers and/or any and all content, personal information, financial information or other information and data stored therein,
- any interruption or cessation of services to or from this site or any sites linked (through hyperlinks, banner advertising or otherwise) to this site,
- any viruses, worms, bugs, trojan horses, or the like, which may be transmitted to or from this site or any sites linked (through hyperlinks, banner advertising or otherwise) to this site,
- any user content or content that is defamatory, harassing, abusive, harmful to minors or any protected class, pornographic, “x-rated”, obscene or otherwise objectionable,
- any loss or damage of any kind incurred as a result of your use of this site or the services found at this site, whether based on warranty, contract, tort, or any other legal or equitable theory, and whether or not MCI is advised of the possibility of such damages, and/or
- any auto-generated outputs created using the services. in addition, you specifically acknowledge and agree that in no event shall MCI’s total aggregate liability exceed $100 U.S dollars.
You agree to indemnify and hold harmless MCI, each applicable registry operator, registrar, registry service provider, and their respective affiliates, officers, directors, employees, agents,contractors, and representatives from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the Services.
We reserve the right to suspend or terminate your access to the Services at any time for any reason, without prior notice or liability. Upon termination, your right to use the Services will immediately cease, and you agree to cease all use of the Services.
We may modify these Terms at any time by posting the revised Terms on our Website and shall be effective immediately upon posting. Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance of the revised Terms.
These Terms shall be governed by and construed in accordance with the laws of the Republic of Indonesia, Any disputes arising out of or in connection with this terms of service shall be resolved through negotiation. If the dispute cannot be resolved amicably within [60] days, either Party may submit the dispute to the National Arbitration Board of Indonesia (BANI) located at the time of writing in Wahana Graha lantai 2, JI. Mampang Prapatan No. 2, Jakarta 12760.
If you have any questions or concerns about these Terms, please contact us at support@mediacloud.id. By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Services.